A great recognition for N-Allo!
4 August 2026
We are honoured to receive the Xdroid International Award in the Innovation & Collaboration category.
By combining the expertise of our teams with Xdroid’s advanced Voice Analytics technologies, we transform customer conversations into concrete business drivers. The insights generated help our clients better understand their customers, make more informed decisions, and continuously enhance their customer experience.
This award highlights our commitment to pushing the boundaries of innovation every day and reinforces N-Allo’s position as a leading AI-first contact centre in Belgium.
A big thank you to Xdroid, our clients, and all our teams whose dedication contributes to this achievement every day. ✨
💬 « We are proud to present this Innovation and Collaboration award to N-Allo in recognition of its outstanding achievements in applying AI-driven conversation intelligence to create measurable business value for its clients.
By leveraging the powerful AI capabilities of the Xdroid Voice Analytics platform, including XdroidIQ, N-Allo has transformed customer conversations into actionable insights that drive smarter decisions and better business outcomes. In addition to implementing advanced Automated Quality Management, N-Allo continues to push the boundaries of AI innovation, ensuring that its clients achieve maximum impact and the highest possible return on their investment.
This award recognises N-Allo’s leadership in AI-powered customer engagement and its commitment to delivering exceptional customer experiences every day. We are proud to support N-Allo on this journey and congratulate the entire team on this well-deserved recognition. »
Gerry de Graaf, Co-CEO Xdroid
💬 “Xdroid has become an essential tool in my daily work. Supported by N-Allo’s expertise, it has enabled us for more than two years to identify trends across a large volume of calls and extract key insights. The result is a better understanding of our customers, particularly during the launch of new products and services, an enhanced ability to meet their needs, and significant time savings.”
Valentine Seivert, Marketeer, Engie Belgium B2C
💬 “With N-Allo, we were able to challenge XDROID in real-life conditions and observe a significant leap in performance in Voice of the Customer analysis and Quality Monitoring. The pilot project fully demonstrates the potential of generative AI applied to customer experience, driven by a demanding, agile and high-value collaboration with N-Allo’s experts.”
Thibaud Schontz, Head of Department, ENGIE France Retail
Jean‑Jacques Reveillat, Project Manager, ENGIE France Retail
