People
N-Allo supports your organisation in handling omnichannel customer contacts. Our 750 customer advisers work for various large companies and public institutions. They can be deployed to handle both inbound and outbound interactions – plus they speak multiple languages.
They will contact your customers, using the appropriate tone of voice, at a suitable time and via the right communication channel (calls, chat, social media and so on).
These are our people:
Our care helpdesk advisers deliver a high first-time fix rate
Our (social) new media advisers provide future-proof customer service
Our 24/7 team is on standby at all times for the client
Our telesales/marketing advisers help to boost the overall size of sale
Our teams of customer advisors take full responsibility for the results and ensure that the agreed key performance indicators are achieved. This means that we are also responsible for training, coaching, quality control and for the management that leads the team. Our results-oriented but very human approach creates “stable teams” that are fans of your brand.
Contact us and find out how we can help your organisation.
